Direct Mail - A Viable Means of Reaching Clients
and Prospects
The Federal laws implemented in 2004 regarding telemarketing
were the talk of the direct marketing industry for much of the
year. Many companies continue to be justly concerned about declining
sales resulting from the inability to cost-effectively prospect
for new clients. While these concerns are certainly valid, it is
important to remember that direct mail continues to be a viable
means of reaching these same business and consumer prospects, often
times with greater effect and nearly always with no negative backlash
from prospects.
A recently completed Vertis study revealed that in just the last
two years, the percentage of total adults that said they had responded
to direct mail advertising in the past 30 days had increased from
34% to nearly 49%. Also important is the research revealing that
the year-to-year figures for weekly readership of direct mail remains
steady at 55%. Among more affluent households ($75,000+ annual
income), readership actually increased from 53% to 59% in the last
12 months. Direct mail usage has increased 7% annually since 1985
and exceeds $50 billion this year alone.
These figures represent a strong testimonial to the power of direct
mail. Because direct mail lends itself to a highly targeted audience,
multiple testing, personalization, and accountability, it is an
excellent vehicle for marketing your business. Whether you are
part of the Fortune 100 or a one-person operation, direct mail
produces solid results and will continue to play an important role
in marketing communications, particularly as we enter an era of
diminished telemarketing capacity and declining e-mail response
rates.
Many companies shy away from Direct Mail due to its perceived
cost. However, Direct mail's cost per response and in many cases
its cost per sale is, in fact, the lowest of any advertising medium.
Most advertising methods include a considerable amount of "wasted
circulation," bringing your message to thousands or even millions
who are simply not interested in your product or service. But with
mail's precision targeting, a marketer can zero-in on the right
people and not waste money reaching large numbers of the wrong
people.
Database-driven Direct Mail is a superb tool for generating efficient
responses, strengthening customer relationships and settling the
foundation for even more powerful marketing programs in the future.
Whether you are marketing to your existing database or embarking
on a prospecting effort, direct mail should remain at the top of
your list as the marketing medium of choice.
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